Corporate strategy
- Business and corporate strategy development
- Market assessment
- Strategic sessions and searching for new areas of development
- Assessment of possible development scenarios
- Increasing shareholders value and setting strategic development goals
- Determination of target KPIs, monitoring tools and evaluation of results
Operational excellence
- Comprehensive assessment of the company’s current state
- Evaluating the company’s performance relative to industry competitors, benchmarking
- Identification and evaluation of bottle necks and key performance drivers
- Developing a strategy for sustainable cost reduction and profitability increase
- Efficiency assessment and redesign of business processes
- Transfer of experience to the client’s employees for further independent work
- Full-fledged implementation support until financial results are obtained
Mergers and acquisitions support, post-integration process
- Analysis of the company’s readiness for M&A or asset separation
- Assistance in ensuring effective interaction with parties at the completion of the transaction
- Operational due diligence
- Preliminary assessment of the potential synergies and cost optimization
- 100 day plan execution
- Transformation plan office support (sign-to-close + carveout)
- Individual functions business strategy development
- Transformation of management models and organizational structures
- Continuous improvement culture set-up
- Change management
Operational model transformation
- Diagnostics and development of the target operating model
- Development of the organizational structure and target functionality
- Formation of resource needs and optimization of the number of personnel
- Recommendations for the revision of the motivation and remuneration system
- Change management during the development and transformation of the company
Customer experience and customer services
- Transformation of CEM and CSM functions
- UX Efficiency Improvement
